Terms of Use

These Terms and Conditions set out the rules that govern use of the Fafabet website and services. They explain the legal relationship between us and our users, the responsibilities you accept when you register and play, and the way we operate promotions, payments and disputes. By registering or using the site you accept these terms and any related policies referenced here.

Account responsibilities

You must provide accurate, complete and up-to-date personal information when registering and during the lifetime of your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access you must notify us immediately.

Verification and limits

We may require identity and address verification at any time, including before deposits, withdrawals or large transactions are processed. You may be asked to upload documents such as a passport or driving licence and a recent proof of address. We may apply account limits or temporary restrictions where required for security, regulatory or responsible gambling reasons.

Eligibility requirements

Only users who meet our eligibility criteria may open an account. You must be at least 18 years old and physically located in a country where our services are permitted. We reserve the right to refuse registration or to close accounts where eligibility cannot be confirmed or where providing services would breach local law.

Acceptable platform use

Users must use the site lawfully and in good faith. Prohibited activity includes fraud, money laundering, use of bots or automated tools, account sharing, attempting to bypass geo‑blocks, and exploiting technical or promotional errors. We may suspend or close accounts and retain winnings where abuse, dishonest conduct or a breach of these terms is suspected.

General bonus and promotion rules

All promotions are subject to specific terms that form part of these Conditions. Bonus funds and free spins are credited separately from cash balances and are often subject to wagering requirements, maximum bet limits and time limits. Attempts to abuse promotions - for example by creating multiple accounts or using restricted payment methods - may result in forfeiture of bonuses and closure of accounts. Promotional terms may vary and will be published on the promotions page.

Deposits and withdrawals

Deposits

Accepted payment methods and minimum deposit amounts are shown in the cashier. We generally process deposits instantly, but processing times may vary depending on the method and your bank. Third‑party fees imposed by payment providers are your responsibility.

Withdrawals

Withdrawals are subject to verification checks and may be returned to the original payment method where possible. Processing times vary by method and additional checks may delay payments. We will not process withdrawals to third parties and may apply reasonable limits for security and regulatory compliance.

Dispute resolution

If you have a dispute with us you should contact customer support in the first instance. We will investigate and aim to resolve issues promptly. If you remain dissatisfied, we will provide information on our formal complaints process and any independent avenues for review that apply under relevant laws or licence conditions.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be communicated via the site or email where reasonably practicable. Continued use of the service after changes are published constitutes acceptance of the updated terms. We reserve the right to suspend services or close accounts where necessary to comply with legal, regulatory or security requirements.