Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal information when you use Fafabet in the United Kingdom. We take your privacy seriously and set out below the types of data we hold, how we use it, who we may share it with and the rights you have to access and control your information.

Types of data we collect

Personal data

We collect information you provide when registering and using your account, such as your full name, date of birth, home address, email, telephone number and proof of identity or address used for verification. We also collect account credentials and security questions to keep your account safe.

Technical data

We automatically collect technical information about your device and connection, including IP address, browser and operating system, device identifiers, screen size and game performance data. This helps us deliver the service, diagnose issues and prevent abuse.

Transactional data

We store payment and transaction details required to process deposits and withdrawals, your betting and gameplay history, deposits, withdrawals and any support interactions you have with us for fraud prevention, accounting and compliance purposes.

How we use your information

We use data to provide and improve our services, to verify identity and age, to process payments, to detect and prevent fraud, and to meet regulatory and tax obligations. Where you have given consent we may also use your details for marketing communications, which you can opt out of at any time.

Data protection practices

We use industry-standard technical and organisational measures to protect data in transit and at rest, including encryption and secure access controls. Access to personal data is restricted to authorised staff and third-party providers who need it to deliver services. We regularly review our security measures and update them as required.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, analytics, personalisation and advertising. You can manage cookie preferences through your browser or our cookie settings panel. Third-party analytics and advertising partners may place cookies when you visit our site in accordance with their policies.

Access, correction and deletion of data

You can review and update much of your account information in your account settings. To request access, correction or deletion of personal data, contact our Data Protection team at [email protected]. We will respond to valid requests in line with applicable data-protection rules and remove data where we are no longer required to retain it for legal or legitimate business reasons.

Information sharing and third parties

We may share data with payment processors, identity-verification services, fraud-prevention agencies, regulatory bodies, auditors and trusted service providers who act on our behalf. We also disclose information where required by law or to protect our rights. All third parties are required to process data in accordance with data-protection standards.

User rights

You have rights to access, correct and restrict processing of your personal data, to withdraw consent where applicable, and to lodge a complaint with a supervisory authority such as the Information Commissioner’s Office. If you have questions about exercising your rights please contact [email protected].

Privacy policy updates

We may update this policy from time to time. Changes will be posted on the site with the date of the latest revision. Where changes are material, we will notify you by email or via your account so you can review them before they take effect.