Privacy Statement

This Privacy Policy explains how we at Fafabet collect, use and protect your personal information when you register an account, use our services or visit our site. We take your privacy seriously and aim to be clear about what data we hold, why we need it and how you can control it.

Types of data we collect

We gather a range of information necessary to operate an online casino and sportsbook service. Broadly this includes personal data, technical data and transactional data, plus information about your activity on our site.

Personal data

Personal data includes information you provide when registering or verifying your account, for example your name, date of birth, home address, email address, telephone number and identity documents used for verification. We also store account credentials and security questions.

Technical data

Technical data is collected automatically when you visit or use our services. This covers IP address, device and browser type, operating system, screen resolution, language settings and log files. We also collect cookies and similar tracking data to improve site functionality.

Transactional data

Transactional data covers deposits, withdrawals, bets, wins and losses, payment method details and timestamps of transactions. We retain records of customer support interactions and any correspondence relating to account activity.

How we use your information

We use your data to provide and improve our services, process payments, verify identity and age, prevent fraud and comply with legal obligations. Your information helps us manage your account, respond to support requests and provide secure access to the site. We may also use anonymised data for reporting and product development.

Data protection practices

We protect your information using technical and organisational measures including encryption in transit, access controls and secure hosting. Access to personal data is limited to authorised staff and third-party processors who need it to provide services. We regularly review security arrangements to maintain appropriate protection.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, security, performance and analytics. Some cookies are required for login and betting functionality, while others help us understand usage patterns. You can manage cookie preferences through your browser settings or the site cookie tool.

User rights

You have rights over your personal information, including the right to access the data we hold about you, request correction of inaccuracies and request deletion where applicable. You may also object to or restrict certain processing activities and withdraw consent for marketing communications at any time.

Access, correction and deletion

To exercise your rights, contact our privacy team using the support channels in your account. We will respond to legitimate requests within a reasonable timeframe and may need to verify your identity before making changes. Certain records may be retained where required for legal or regulatory reasons.

Information sharing and third parties

We share data with trusted third parties to provide our service, including payment processors, identity verification providers, fraud prevention services, IT and hosting providers and analytics partners. We require these partners to process data securely and only for specified purposes. We do not sell your personal information to third parties.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be notified via the site or by email where we hold your contact details. The most recent version will always be available on our website.