Contact Us

Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Contact us via live chat, email or phone for prompt assistance with verification, payments and security enquiries. The team is authorised to carry out identity checks and can advise on deposit limits, self-exclusion and other safer gambling measures. Please have your account details handy to speed up any enquiry and receive a quicker response today.

Department	Contact
Customer support	[email protected] (live chat and email)
General enquiries	[email protected] (press and general enquiries)
Affiliate enquiries	[email protected] (partner team)
Payments	[email protected] (withdrawals and deposits)
Privacy	[email protected] (data protection)
Security	[email protected] (fraud and account safety)
Phone	+44 20 7946 0832
Working hours	Mon-Sun, 08:00-00:00

Support via Email

Email is our preferred method for detailed enquiries, account-related issues or requests that need explanations or documents. Please contact [email protected] with a clear subject line and include up-to-date contact details and any relevant account information. Supplying these at first contact helps us handle your case faster and avoids delays while we verify and progress your request.

Submit Your Inquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;" /><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0070c9;color:#fff;border:none;padding:10px 12px;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button><div style="font-size:12px;color:#666;padding-top:6px;">  By sending, you agree we may use your details to reply. For privacy queries contact [email protected].</div>

Response Time

Our support team aims to handle enquiries promptly. Most messages are answered within one business day. Simple requests may be resolved at first contact, while more complex cases, such as verification, payment investigations or security checks, can take longer to review and may require extra documentation. We will keep you updated and provide an estimated timescale where possible.

Feedback

We welcome your feedback, suggestions and ideas to help improve the site. Every message is read by our team and used to refine features, promotions and player support. If you spot an issue or have a suggestion for new games or offers, let us know and we’ll carefully review it to make the service better for all UK players.